There are some common problems that people experience when viewing websites. The difficulty is knowing what's the cause - the browser, your computer, the internet connection or the website server!
Here are some tips about how to diagnose what the problem is and where possible, fix the problem yourself:
- Clearing your browser's cache
When you go to a web page, the browser stores a copy of the page to speed up page loading in future...
- Connection problems
We know it's frustrating when you can't get to your website or pick up your email..
We've also got tips for other common problems:
- Choosing a good password
Good security is about the most important aspect of your website, and the most common way that hackers break into sites is by guessing passwords
- How to move to a new website developer
Many clients come to us because they are unhappy with the service they've received from previous website developers
- How to take a screen shot
If you're having problems viewing a website, we may ask you to send us a screen shot - here's how to do it
- Setting up email on your iPhone
A short guide to how to pick up mail on your mobile device